Say goodbye to pump noise
If you were interested in buying a Radeon R9 Fury X graphics card and were lucky enough to find one in stock, you might have been disappointed to find that it exhibited pump noise. While not all Fury X cards are affected, it's a known issue with some early production units, including both review samples sent to members of the press and some that made it to retail. The good news is AMD thinks it's fixed the problem.
In a statement provided to Legit Reviews, AMD said it addressed the issue by making adjustments to the sound baffling compound used in the assembly of the high speed cooling pump. Repeat testing on AMD's part showed that the fix was effective in reducing the pitch/sound that some users complained.
Users also complained about coil whine. AMD's wording makes it sound like the fix to the pump addresses both noise issues, while also pointing out that the fan's near silent operation makes any sound from the pump more noticeable than it would otherwise be.
Here's the full statement:
We have received feedback that during open bench testing a small number of Fury X cards emit a sound from the high speed liquid cooling pump that, while not loud, is bothersome to some users. While the vast majority of initial Fury X owners report remarkably quiet operation, we take this feedback seriously, as AMD’s mission is to always deliver the best possible experience to our Radeon customers.
AMD Radeon R9 Fury X customers demand and deserve the best, so adjustments in the sound baffling adhesive compound were applied in the assembly of the high speed cooling pump to address the specific sound a few end users experienced as problematic. This improved the acoustic profile of the pump, and repeat testing shows the specific pitch/sound in question was largely reduced through adjustments to the sound-baffling adhesive compound in the pump.
AMD will work with its graphic card partners to ensure the satisfaction of the small number of initial customers who observed this specific sound and experienced it as bothersome. AMD is confident that on-going production of Radeon R9 Fury X product reduces the specific sound in question, but this is also a highly subjective matter with wide differences in PC case builds and room acoustics.
The AMD Radeon R9 Fury X radiator fan is near silent, and this makes any sound from the high-speed pump more noticeable to some end users, especially during open bench testing. Thus although the overall sound levels are remarkably low for an enthusiast product, AMD has worked to reduce the specific sound that some customers report as bothersome.
If you own a Fury X graphics card that is noisy, you should get in contact with the manufacturer or place of purchase and see what replacement options are available. For everyone else, we'll cross our fingers and hope that AMD was successful in eliminating the noise issue.
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From maximumpc
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