Fill out form, get $5
Comcast is probably the most hated ISP out there, but for customers in the western U.S., the cable giant is making a gesture of penance.
On Monday, a widespread outage affected internet customers in when Comcast's DNS servers were overloaded and took a nose dive. Service was slowly restored to some areas starting Monday evening.
"Since the incident, we have been working non-stop to fully understand the problem and bring additional DNS capacity online in the affected areas, so we can prevent it from happening again," Comcast said in a press release Tuesday.
In an effort to compensate its Xfinity customers, Comcast is offering a $5 credit towards cable bills. If you were affected by the outage, you can apply for the credit using an online form on the Xfinity website. The offer is only offered to Xfinity customers in California, Washington state, and Tucson, Arizona. The credit will take 4-6 weeks to be applied as well, so don't expect it to hi this month's bill.
If you don't want to rely on Comcast's DNS, you can always use Google's DNS servers. To use Google's DNS, open up your network settings on your PC or your DNS settings for your router and point them to 8.8.8.8 and 8.8.4.4.
From maximumpc
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